Hi Janis,
Thank you for posting your query in Microsoft Community Forum.
- Download the file and convert it to.WMV and edit like any video. Get the WebEx Player and Recording Editor There are two types of WebEx recording files —.ARF and.WRF.
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- Download the file and convert it to.WMV and edit like any video. Get the Webex Player and Recording Editor There are two types of Webex recording files —.ARF and.WRF.
- How to Convert an ARF File ARF is a pretty specific file format that makes it really hard to use in other applications or to upload and use with online services like YouTube or Dropbox. What you should do to get the ARF file in an appropriate format for most other applications is convert it to a popular video file format.
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Feb 09, 2017 ARF files are natively supported by WebEx Network Recording Player. Play ARF files with 'WebEx Player' As mentioned above, you can use WebEx Network Recording Player to open ARF files on Windows 8/7/10 or Mac OS X El Capitan10.11. But sometimes you may also want to edit ARF contents with Adobe Premier or play ARF files on mobile device. Download the ARF file. Open it with the WebEx player. Unde File you will see an option to save it in multiple formats such as MP4 or SWF, unless the person who created this file has disabled that ability. You can then convert to that format and play it on your mobile player. WebEx Player: Watch, share, and edit WebEx recordings.
We need more information to help you better.
1) Through where you are downloading the Windows media player?
2) Have you made any changes to the computer prior to the issue?
Kindly be informed that Windows media player will be available in Windows by default once you have installed Windows 10 in your computer.
You may find the Windows media player in your computer by searching for Windows media player in the Windows search bar and then you may click on the Windows media player from the search bar results to access the Windows media player.
Run the Windows media player settings troubleshooter and check if it helps.
Press Windows + X keys on the keyboard and select Control Panel
Type Troubleshooting in the search bar on the Control Panel.
Click on View all on the left navigation pane.
Click on Windows media player settings to run the Windows media player settings troubleshooter.
Click on Advanced on the Windows media player settings troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
Click on Next and follow onscreen instruction complete the Windows media player settings troubleshooter.
The Advanced Systems Format (ASF) is the preferred Windows Media file format. With Windows Media Player, if the appropriate codecs are installed on your computer, you can play audio content, video content, or both, that is compressed with a wide variety of codecs and that is stored in an .asf file.
You may refer to the below article for more information about supported multimedia file types in Window media player.
Information about the Multimedia file types that Windows Media Player supports
I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
Thank you.
Watch, share, and edit Webex recordings.
Download the player first!
Watch a recordingIf you receive an email with a link to a Webex recording, just click on the link to watch it. There's no player required. Or if you've downloaded a file, get the Webex Player below (file types are .ARF or .WRF) for your operating system.
Share a recordingSharing is easy. You can post a link anywhere and your visitors can view the Webex. Want to edit? Download the file and convert it to .WMV and edit like any video.
Get the Webex Player and Recording EditorThere are two types of Webex recording files — .ARF and .WRF. Choose the right player for your recording.
Get the Webex Player for your operating system and file type
Windows
Mac OSX
Use the Webex Network Recording Player or download the Webex Recording Editor
Convert recording files to standard format