• Sep 18, 2019  Beta Testing of a product is performed by 'real users' of the software application in a 'real environment' and can be considered as a form of external User Acceptance Testing. Beta version of the software is released to a limited number of end-users of the product to.
• Definition Beta testing is a type of user acceptance testing. It is the final stage of testing which is performed by the users who may be the clients, customers or end users, before the final delivery of the application. Beta testing is a term used for sending the application outside the organization to test.
• Alpha testing is the last testing done by the test teams at the development site after the acceptance testing and before releasing the software for beta test. Alpha testing can also be done by the potential users or customers of the application. But still, this is a form of in-house acceptance testing.
• Beta testing comes after alpha testing and can be considered a form of external user acceptance testing. Versions of the software, known as beta versions, are released to a limited audience outside of the programming team known as beta testers.

• Beta Test In Software Meaning

Beta test: Second level, external pilot-test of a product (usually a software) before commercial quantity production. At the beta test stage, the product has already passed through the first-level, internal pilot-test (alpha test) and glaring defects have been removed. But (since the product may still have some minor problems that require user. Dec 01, 2015  Beta testing can be considered 'pre-release testing.' Beta testing is also sometimes referred to as user acceptance testing (UAT) or end user testing. In this phase of software development, applications are subjected to real world testing by the intended audience for the software. Aug 21, 2019  What is Beta Testing – Definition. Beta Testing is one of the Customer Validation methodologies to evaluate the level of customer satisfaction with the product by letting it to be validated by the end users, who actually use it, for over a period of time.

What is Alpha Testing?

Alpha testing is a type of acceptance testing; performed to identify all possible issues/bugs before releasing the product to everyday users or the public. The focus of this testing is to simulate real users by using a black box and white box techniques. The aim is to carry out the tasks that a typical user might perform. Alpha testing is carried out in a lab environment and usually, the testers are internal employees of the organization. To put it as simple as possible, this kind of testing is called alpha only because it is done early on, near the end of the development of the software, and before beta testing.

What is Beta Testing?

Beta Testing of a product is performed by 'real users' of the software application in a 'real environment' and can be considered as a form of external User Acceptance Testing.

Beta version of the software is released to a limited number of end-users of the product to obtain feedback on the product quality. Beta testing reduces product failure risks and provides increased quality of the product through customer validation.

It is the final test before shipping a product to the customers. Direct feedback from customers is a major advantage of Beta Testing. This testing helps to tests the product in customer's environment.

Alpha Testing Vs Beta testing:

Following are the differences between Alpha and Beta Testing:

Types of Beta Testing

There are different types of Beta tests in software testing, and they are as follows:

Traditional Beta testing: Product is distributed to the target market, and related data is gathered in all aspects. This data can be used for Product improvement.

Public Beta Testing: Product is publicly released to the outside world via online channels and data can be gathered from anyone. Based on feedback, product improvements can be done. For example, Microsoft conducted the largest of all Beta Tests for its OS -- Windows 8 before officially releasing it.

Technical Beta Testing: Product is released to the internal group of an organization and gathers feedback/data from the employees of the organization.

Focused Beta: Product is released to the market for gathering feedback on specific features of the program. For example, important functionality of the software.

Post-release Beta: Product is released to the market and data is gathered to make improvements for the future release of the product.

Phases of Testing

Alpha and Beta tests are typically carried for 'off-the-shelf' software or product-oriented companies. The Phases of Testing for a product company typically varies from a service-oriented organization. Following is the testing phase adopted by product firms

Pre-Alpha:- Software is a prototype. UI is complete. But not all features are completed. At this stage, software is not published.

Alpha: Software is near its development and is internally tested for bugs/issues

Beta: Software is stable and is released to a limited user base. The goal is to get customer feedback on the product and make changes in software accordingly

Release Candidate (RC): Based on the feedback of Beta Test, you make changes to the software and want to test out the bug fixes. At this stage, you do not want to make radical changes in functionality but just check for bugs. RC is also put out to the public

Release: All works, software is released to the public.

Note: Above is a standard definition of the Testing stages but in order to garner marketing buzz, companies combine stages like 'pre-alpha beta', 'pre-beta' etc.

Entry Criteria for Alpha testing:

• Software requirements document or Business requirements specification
• Test Cases for all the requirements
• Testing Team with good knowledge about the software application
• Test Lab environment setup
• QA Build ready for execution
• Test Management tool for uploading test cases and logging defects
• Traceability Matrix to ensure that each design requirement has alteast one Test Case that verifies it

Exit Criteria for Alpha testing

• All the test cases have been executed and passed.
• All severity issues need to be fixed and closed
• Delivery of Test summary report
• Make sure that no more additional features can be included
• Sign off on Alpha testing

Entrance Criteria for Beta Testing:

• Sign off a document on Alpha testing
• Beta version of the software should be ready
• Environment ready to release the software application to the public
• Tool to capture real time faults

Exit Criteria for Beta Testing:

• All major and minor issues are closed
• Feedback report should be prepared from public
• Delivery of Beta test summary report

Advantages of Alpha Testing:

• Provides better view about the reliability of the software at an early stage
• Helps simulate real time user behavior and environment.
• Detect many showstopper or serious errors
• Ability to provide early detection of errors with respect to design and functionality

Advantages of Beta Testing

• Reduces product failure risk via customer validation.
• Beta Testing allows a company to test post-launch infrastructure.
• Improves product quality via customer feedback
• Cost effective compared to similar data gathering methods
• Creates goodwill with customers and increases customer satisfaction

Disadvantages of Alpha Testing:

• In depth, functionality cannot be tested as software is still under development stage Sometimes developers and testers are dissatisfied with the results of alpha testing

Disadvantages of Beta Testing

• Test Management is an issue. As compared to other testing types which are usually executed inside a company in a controlled environment, beta testing is executed out in the real world where you seldom have control.
• Finding the right beta users and maintaining their participation could be a challenge

Myths of Alpha and Beta Testing:

Myth: Alpha and Beta testing are carried out too late in the testing life cycle to merit a benefit

Truth: Alpha and Beta testing help highlight crucial issues with the software application and provide user feedback.

Myth: the Same type of testing is done in Alpha and Beta Testing and they are not different scenarios

Truth: Alpha Testing is done in a lab environment, whereas Beta testing is done by real users reporting real problems based on firsthand experience. Both scenarios are remarkably different.

Myth: Beta type of testing is difficult and time-consuming

Truth: Beta testing takes time/experience to obtain the most value. But the data/feedback it provides is invaluable.

Myth: Beta testing generates little or no useful data

Truth: A successful Beta Test can generate tons of valuable information which is otherwise difficult to procure in a lab environment.

Conclusion

In Software Engineering, no matter how many tests you perform, how many bugs you kill, your software is useless if your end-users do not like it. Beta testing (second Greek alphabet)helps provide authentic feedback of your software from real users.

Alpha testing (first letter in the Greek alphabet) helps simulate real-time user environment before the software is sent for Beta Testing and helps shape a stable software candidate eligible for Beta Tests.

Alpha and Beta Testing are indispensable in your testing lifecycle.

Beta Testing is one of the Acceptance Testing types, which adds value to the product as the end-user (intended real user) validates the product for functionality, usability, reliability, and compatibility.

Inputs provided by the end-users helps in enhancing the quality of the product further and leads to its success. This also helps in decision making to invest further in the future products or the same product for improvisation.

Since Beta Testing happens at the end user’s side, it cannot be the controlled activity.

This article gives you a complete overview of Beta Testing, thereby explaining its meaning, purpose, need for it, challenges involved etc in a clear easy to understand format.

What You Will Learn:

• How is Beta Testing Performed
• How to Find an Opportunity as a Beta Tester

What is Beta Testing – Definition

Beta Testing is one of the Customer Validation methodologies to evaluate the level of customer satisfaction with the product by letting it to be validated by the end users, who actually use it, for over a period of time.

Product experience gained by the end users are asked for feedback on design, functionality, and usability and this helps in assessing the quality of the product.

Real People, Real Environment, Real Product are the three R’s of Beta Testing and the question that arises here in Beta Testing is “Do Customers like the Product?”.

Recommended Reading:

Purpose of Beta Testing

The points mentioned below can even be considered as the objectives for Beta Test and are very much required to produce far better results for a product.

#1) Beta Test provides a complete overview of the true experience gained by the end users while experiencing the product.

#2) It is performed by a wide range of users and the reasons for which the product is being used varies highly. Marketing managers focus on target market’s opinion on each and every feature, while a usability engineer / common real users focus on product usage and easiness, technical users focus on installation and uninstallation experience, etc..

But the actual perception of the end users clearly exhibits why they need this product and how they are going to use it.

#3) Real world compatibility for a product can be ensured to a greater extent through this testing, as a great combination of real platforms is used here for testing on a wide range of devices, OS, Browsers, etc.

#4) As a wide range of platforms which the end users are actually using, might not be available to the internal testing team during the QA, this testing also helps to uncover the hidden bugs and gaps in the final product.

#5) Few specific platforms will cause the product to fail with showstopper bug which was not covered during QA. And this helps in improvising/fixing the product to be a compatible one with all possible platforms.

#6) Known Issues, which are accepted by the Product Management team, may take a great turn when the end user faces the same issue and may not be comfortable while using the product. In such cases, this testing helps to analyze the impact of known issues on the entire product as the user experience gets hampered and is not acceptable for any successful business.

When is Beta Testing Done?

Beta Testing is always performed right after the completion of Alpha Testing, but before the product is released to the market (Production Launch / Go Live). Here the product is expected to be at least 90% – 95% completed (stable enough on any of the platforms, all features either almost or fully complete).

Ideally, all the technical Products should undergo the Beta Testing phase as they are mainly dependent on platforms and process.

Any Product undergoing Beta Test should be reviewed against certain Readiness Checklist before launching it.

Few of them are:

• All the components of the Product are ready to start this testing.
• Documentation that has to reach the end users should be kept ready – Setup, Installation, Usage, Uninstallation should be detailed out and reviewed for correctness.
• Product Management team should review if each and every key functionality is in good working condition.
• Procedure to collect Bugs, feedback etc should be identified and reviewed to publish.

Usually, one or two test cycles with 4 to 6 weeks per cycle are the duration of Beta Test. It gets extended only if there is a new feature added or when the core component is modified.

Stakeholders and Participants

Product Management, Quality Management, and User Experience teams are the Stakeholders in Beta Testing and they closely monitor each and every move of the phase.

End users/Real users who actually want to use the product are the Participants.

Strategy

Beta Test strategy:

• Business objectives for the product.
• Schedule – Entire phase, cycles, duration of each cycle etc.
• Beta Test Plan.
• Testing approach to be followed by the participants.
• Tools used to log bugs, measure productivity, collect feedback – either through surveys or ratings.
• Rewards and Incentives to the participants.
• When and How to end this testing phase.

Beta Test Plan

Beta Test Plan can be written in many ways based on the extent to which it is performed.

Here I am listing out the common items for any Beta Test Plan to include:

• Objective: Mention the objective of the project so as to why it is undergoing Beta Testing even after performing rigorous internal tests.
• Scope: Clearly mention what are the areas to be tested and what is not to be tested. Also mention any specific data to be used for a particular feature (say use test credit card for payment validations – Card no, CVV, Expiry Date, OTP, etc).
• Test Approach: Clearly mention whether the testing is exploratory, what to focus on – functionality, UI, response, etc. Mention the procedure to log bugs and also what all to provide a proof (Screenshots/Videos).
• Schedule: Clearly specify the Start and End Dates with time, number of cycles, and duration per cycle.
• Tools: Bug logging tool and its usage.
• Budget: Incentives for bugs based on it severity
• Feedback: Collecting Feedback and Evaluating methods.
• Identify and review the Entry and Exit criteria.

Entry Criteria

• Alpha Testing should be signed off.
• Product’s Beta version should be ready and launched.
• User Manuals, Known Issues list should be documented and must be kept ready to be published.
• Tools to capture bugs, feedback should be ready and usage documentation should be published.

Exit Criteria

• No Showstopper bugs in any of the platform.
• All Major bugs discovered in Beta Test phase should be fixed.
• Beta Summary Report.
• Beta Testing Sign Off.

A strong Beta Test Plan and its effective execution it will result in the success of the testing phase.

How is Beta Testing Performed

This type of testing can be performed in several ways, but there are five different stages in general.

#1) Planning

Define the goals in advance. This helps in planning the number of users required to participate in the testing and the duration required to complete and reach the goals.

#2) Participants Recruitment

Ideally, any number of users can participate in testing, but due to budget constraints, the project has to set up a minimum and maximum limit on the number of users participating. Usually, 50 – 250 users are targeted for mid-complex products.

#3) Product Launch

• Installation packages should be distributed to the participants – Ideally, share the link from where they can download and Install.
• Share User Manuals, Guides, Known Issues, Scope of testing to the participants etc.
• Share the Bug logging methods to the participants.

#4) Collect and Evaluate Feedback

• Bugs raised by the participants are handled by the bug management process.
• Feedback & Suggestions are collected by the participants based on their experience with the Product.
• Feedbacks are evaluated to analyze and make out the customer to satisfy the product.
• Suggestions are considered to improve the product in its next versions.

#5) Closure

• Once a certain point is reached and when all the features are working, no bugs are arising, and exit criteria are met then decide to conclude Beta Testing Phase.
• Distribute Rewards / Incentives to the participants as per the plan decided and thank them formally to maintain good relationship (this helps in further beta test on the product, much more feedbacks, suggestions, etc)

Managing This Testing Phase

Managing the entire beta phase is not less than a challenge, as it cannot be controlled once started. So, it’s always a good practice to set up forum discussions and include all the participants to take part in it. Limit the discussions to the Beta aspects of the product and then follow the process.

Conduct Surveys for experience on the product and encourage the participants to write testimonials on the product

Identify the validators to monitor Beta Test Progress at frequent intervals and then allow them to communicate with the participants if required.

Challenges

Identifying and recruiting a right participant is the major challenge. Participants may or may not actually have the necessary skills to the required level. They may not be technical experts to test each and every aspects of the product, which will result in testing the product at very high levels.

Hidden bugs may be difficult to be uncovered in some cases. Another challenge is to collect the feedback. Not all the feedback can be considered as valuable ones nor not all can be evaluated. Only the relevant ones are to be picked to evaluate the customer satisfaction level.

Feedback should be delivered to the relevant teams which are again a tedious job for the Product Management Team. Also, Beta Testing cannot have well-defined plans always. It may have to wind up in a hurry in case of time constraints. This makes the goals unsuccessful and the product is not thoroughly experienced by the participants.

When does Beta Testing Fail:

• No proper plan to execute.
• Poor test management.
• Tight deadlines due to delays in previous phases.
• Released unstable product.
• An improper number of participants – too few or too many.
• Too short or too long test periods.
• Ineffective tools.
• No effective feedback management.
• Poor Incentives.

Related Useful Terms:

Beta Software – It is the preview version of the software released to the public before final release.
Beta Version – It is the Software version releases to the public that includes almost all of the features in which development is not completed yet and may still have some errors.
Beta Testers – Beta Testers are those who work on the testing beta version of the software release.

How Companies can Make Beta Test Successful

Given below are few pointers which explain how to perform this testing successfully.

1. First decide, how many days you want to keep the beta version available for testers.
2. Identify the ideal user groups to perform this test – Either limited group of users or in public.
3. Provide clear test instructions (user manual).
4. Make the beta software available to these groups – Gather feedback and defects.
5. Based on feedback analysis decide which issues need to be fixed before the final release.
6. Once the suggestions and defects are fixed, again release the changed version for verification to the same groups.
7. Once all tests are completed, do not accept any further feature change request for this release.
8. Remove the beta label and release the final software version.

How to Get Started as a Beta Tester

Once your application as a beta tester is accepted by a company, then follow the below steps:

• Download and read the software requirement specifications, known defects, and modules to test.
• Download and install the beta software.
• Start testing.
• Prepare the bug report for the issues found in the application.
• Also, note down your suggestions/feedback about the application to improve the user experience.
• Submit the bug report and feedback to the company.

Adding Beta Testing Experience in Your Resume

Many entry-level candidates complaint about not getting real-time testing experience on software projects. Testing beta releases are the best opportunity for freshers to show their skills and also to get hands-on experience on real projects.

You can even put this experience on your resume with details (like the project, project description, test environment etc.) about the beta application which you tested. This will definitely catch the employer's attention especially when you are a fresher seeking job in the software testing field.

How to Find an Opportunity as a Beta Tester

Option #1: Get software testing experience

Let's take an example of Microsoft. You can apply to become a beta tester for Microsoft. If you check these opportunities at Microsoft there are currently more than 40 beta software available for testing. Microsoft Corporation is accepting defects and suggestions for these products.

This is a huge opportunity for you. Browse this list, select a product and start testing it locally. Use all your testing skills to find and log defects. Who knows – this might even land you the job of your dreams in any of such companies offering beta versions to test.

You can also find some more beta application testing opportunities on the link given here.

Option #2: Make some extra money

Some companies even pay you money to test their beta applications. Video game testing industry is one of the best starting points for paid beta testing opportunities. Most video game companies pay a decent amount to the beta testers for testing the beta versions of their video game releases.

But be careful before making any investment as there are many scam sites asking for money to join as a game tester. Before making any commitment make sure you investigate the site carefully. You can also find real Beta Tester jobs on some career sites like Careers.org and Simplyhired.

I mentioned the second option just as one of the opportunities for you but my main purpose is to educate you on beta test opportunities that you can use to improve your testing skill on real-life projects and the experience to mention in your resume to reach your dream job.

Conclusion

Until the users like a product, it can never be considered as successful.

Beta Testing is one such methodology which allows the users to experience the product before it reaches the market. Thorough testing on varied platforms and valuable feedback from the real users ultimately results in successful Beta Testing of the Product and ensures that the Customer is satisfied with its usage.

This practice is the better way to analyze the success of any product before its Production Launch.

Questions? Let us know in comments below.

Beta Test In Software Meaning